Frequently Asked Questions

Welcome to Faith & Foam Co.! Below, you'll find answers to common questions about our products, ordering process, shipping, and more.

About Faith & Foam Co.

What is Faith & Foam Co.?

Faith & Foam Co. is a faith-and-coffee-inspired boutique offering clothing, accessories, drinkware, gifts, and everyday reminders of God's truth. Our products are created for women who love Jesus, appreciate a good cup of coffee, and want to express their faith through meaningful, modern style.

What does the name Faith & Foam Co. mean?

Faith represents the foundation of our lives, while foam reflects our love for coffee and the everyday moments shared over a favorite drink. Together, they represent our mission: coffee for the moment, faith for the journey, and grace for every day.

Are all your products faith-based?

Most of our products feature Christian messages, Scripture, or faith-inspired themes. Our Coffee Girl Collection also includes playful coffee-focused pieces that complement the personality and style of our boutique.

Products and Sizing

Where can I find product details?

Materials, sizing, color choices, care instructions, and other important information are included on each product page. Because some items may come from different production partners, details can vary by product.

How do I choose the correct size?

Please review the size chart provided on the individual product page before ordering. For the best fit, compare the measurements with a similar item you already own. If a product has a specific fit, such as relaxed, fitted, or unisex, it will be noted in the description.

Will product colors look exactly like they do online?

We do our best to display colors accurately. However, colors may appear slightly different depending on your screen settings, lighting, material, and production process.

Are your products handmade?

Some products may be designed by Faith & Foam Co. and created or fulfilled by trusted production partners. Check the individual listing for details about a product's materials and production.

Ordering

When will I receive confirmation of my order?

An order confirmation should be emailed shortly after your purchase is completed. Please check your spam or promotions folder if you do not see it. Make sure the email address entered at checkout is correct.

Can I change or cancel my order?

Production may begin soon after an order is placed. Contact us at believeandbuildwithbrooke@gmail.com as quickly as possible with your order number. We will do our best to help, but changes and cancellations cannot be guaranteed once production has started.

Can I use more than one discount code?

Only one discount code may be used per order unless a promotion states otherwise. Discount codes cannot typically be combined or applied after checkout.

Production and Shipping

How long does it take to process an order?

Made just for you! Please allow 2–7 business days for production, plus shipping time. The exact timing depends on the product and print provider.

How long does shipping take?

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Estimated shipping times & cost are:

• Economy: From USD 3.99; 4–8 business days for domestic US delivery. International delivery isn’t available.
• Standard: From USD 4.75; 2–5 business days domestically in the US and 10–30 business days internationally.
• Priority: Calculated individually; 2–3 business days domestically and 3–5 business days internationally, depending on availability.
• Express: USD 7.99, plus USD 2.40 for each additional item; 2–3 business days, including production, for eligible products and destinations.

Please keep in mind that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, or circumstances outside of Faith & Foam Co.'s control may occur.

Will my order arrive in one package?

Items may be produced and shipped by different fulfillment partners. If so, your order may arrive in multiple packages and on different days. You will receive available tracking details for each shipment.

How do I track my order?

Once an item ships, tracking information will be sent to the email address used at checkout. It may take a short time for the carrier to update the tracking status.

Do you offer free shipping?

Yes! We offer free shipping on orders of $75 or more. Orders under $75 will have shipping costs calculated and displayed at checkout.

What should I do if tracking says delivered but I cannot find my order?

First, check around your property and ask members of your household or nearby neighbors. Carriers sometimes mark packages as delivered shortly before arrival. If it has not appeared after 2 business days, contact the carrier and email us at believeandbuildwithbrooke@gmail.com.

Returns and Order Issues

Gifts and Contact

Can I send an order as a gift?

Yes. Enter the recipient's shipping address during checkout. Because packaging and gift-message options may vary by product, review the listing or contact us before ordering if you need something specific.

Do you offer gift cards?

Not yet, but we hope to offer them in the future.

How can I contact Faith & Foam Co.?

Email us at believeandbuildwithbrooke@gmail.com or use the contact form on our website. Please include your order number when asking about an existing order. We aim to respond within 2-3 business days.

Thank you for supporting Faith & Foam Co. and allowing us to share faith, encouragement, and a little coffee-inspired joy through every order.